FAQs
Check-in is possible from 3 pm, check-out until 11 am. If you have booked the late check-out, you can check out until 1 pm.
Scusa - both hotels do not have their own parking spaces, but in the immediate vicinity there are parking garages where you can leave your car for a fee. Ask at the reception for tips and check the download documents for directions!
Si! Our 24/7 staffed reception is always there for you.
Sure! We have a spacious luggage room in each of our hotels where you can store your things when you arrive and depart.
Take a look at our directions, which are available as a Download and offer you all the information you need at a glance.
From aletto Hotel Kudamm it takes about 10 minutes by taxi to get to the ICC exhibition center. By public transport it takes about 15 minutes. If you use public transport from aletto Potsdamer Platz, it will take you about 20 minutes - by taxi about 15 minutes.
Unfortunately, luggage deliveries are not part of our range of services - scusa!
From aletto Hotel Kudamm it takes about 10 minutes by taxi to get to the ICC exhibition center. By public transport it takes about 15 minutes. If you use public transport from aletto Potsdamer Platz, it will take you about 20 minutes - by taxi about 15 minutes.
Take a look at our directions. They are available at the download section with all the information at a glance.
Unfortunately, we do not have our own parking spaces for buses and therefore cannot guarantee parking. However, at aletto Hotel Kudamm there is the possibility to park buses on Hardenbergstraße and at Hardenbergplatz, subject to availability. For further information, please contact our reception. It is best to call in advance and ask.
About two weeks before you arrive we will inform you about the room allocation, so you will be informed early enough. Please understand that the planned allocation can change due to short-term and unforeseeable incidents. But don't worry: Even then we will find a solution that everyone will be happy with!
Our balanced all-you-can-eat breakfast buffet is open from 6:30 a.m. to 10:30 a.m. during the week and from 7:00 a.m. to 12:00 p.m. on weekends and public holidays. Grab another coffee from “We Proudly Serve Starbucks (R)” and you're in for the right start to the day. Buon appetito!
Lunch and dinner can be booked for organizational reasons only for groups of 25 people or more - scusa. In such a case, please order the meals at least 14 days in advance and inform us about special preparations (vegetarian, vegan, gluten-free, halal) one week before arrival. Our packed lunches, which can be booked on request, will provide you with enough energy during your city trip. At aletto Potsdamer Platz our acucina Italiana is open for our guests on Fridays and Saturdays and serves Italian classics like pizza, pasta & antipasti.
There is no “a la carte restaurant” at aletto Hotel Kudamm, but you have the opportunity to attend group dinners. If you want to have dinner, you can arrange this with the front desk. At aletto Potsdamer Platz, our acucina Italiana is open for our guests on Fridays and Saturdays.
Si! We offer a balanced range of drinks and food as catering for your event. For inquiries and more detailed information, simply write an email events@aletto.de.
Our catering ranges from small snacks to cold dishes such as sandwiches and hot dishes. We will be happy to provide you with a detailed list of all dishes and drinks on request. Feel free to write an email to events@aletto.de.
No one should go hungry at aletto! Whether it's vegan, vegetarian, gluten-free, or halal that you need - specific requests can be accommodated. Just get in touch with us!
At the aletto Hotel Potsdamer Platz, our acucina Italiana conjures up Italian classics. You can find more detailed information and the acucina Italiana menu here.
acucina Italiana conjures up Italian classics such as pizza, pasta, and antipasti using mostly regional and seasonal ingredients. You are thus offered the best that Italian cuisine has to offer - buon appetito!
Complete catering by acucina is "no problemo" when you make arrangements in advance.
The lunch package consists of a sandwich, a piece of fruit, a candy bar, and a drink - the perfect snack for in between!
We kindly ask you to discuss all points regarding additional catering with us no later than 2 weeks before arrival.
Dinner is available for guests between 6 p.m. and 8 p.m. You are welcome to let us know your preferred times in advance.
Si — we won't let our Bambini go hungry! On request, we are happy to warm up baby food we have brought along for the little ones.
The hotel bars of the aletto Kudamm and the aletto Potsdamer Platz try to fulfill your wishes. However, fancy drinks like cocktails can only be prepared as long as the bartenders are in the house (from 4 pm to 10 pm).
High-speed WiFi is available in the rooms and in all public areas - free of charge, of course.
Who can say no to Bambini...? If you book as a family, you will get one of the discounted family rooms at the daily rate.
Those who suffer from allergies should also be able to sleep peacefully, of course, which is why all bed linen, blankets, and pillows in our buildings are hypoallergenic.
At our aletto Hotel Kudamm, you will find many board games from our partner Schmidt-Spiele(R), as well as various types of sports equipment such as table tennis paddles, soccer balls, and basketballs, and also a boule set. For a small deposit you can use everything free of charge.
Safety first per favore! All public areas at the hotels are under video surveillance. Night porters are also available as contact persons at night and our reception is staffed 24/7.
Of course! Each hotel room has a safe. You can also leave your valuables at the reception desk.
No, we do not offer that. However, the smart TVs in the rooms do have an alarm function.
Our family and multi-bed rooms can comfortably accommodate up to 6 people.
Our XXL foosball table at aletto Hotel Potsdamer Platz is great fun. Many games from our partner Schmidt-Spiele(R) are also available for our guests. For a small deposit, you can use everything free of charge.
All conference/meeting rooms are equipped with general technical equipment. If this is not sufficient, you can choose from a wide range of additional equipment. You can find an overview of all equipment here.
No, but there is a possibility to get an iron and an ironing board from reception.
Yes, there are outdoor areas. On our beautiful roof terrace or in the beautiful hotel garden you can enjoy all food and drinks in the fresh air.
We are happy to pack up anything left over for you at home. Throwing it away would be much too bad!
Si! We won't send you to sleep without bedding. The same goes for towels in the single and double rooms. In the multi-bed rooms you should bring your own towels, but you can also rent them for 4,00€ per set.
At aletto Hotel Kudamm, you will find many board games from our partner Schmidt Games (R) and various sports equipment such as table tennis balls, soccer and basketballs or a boules set. The aletto Hotel Potsdamer Platz offers an XXL kicker and various Schmidt-Spiele (R) board games. For a small deposit, you can use everything free of charge.
Our hotels have different rooms that can be booked as locations for various events. Detailed information about the rooms can be found on the meeting pages of aletto Kudamm and aletto Potsdamer Platz .
We will gladly provide you with a baby crib in your room. Please let us know in good time, as only a limited number of beds are available.
aletto is barrier-free — bravo! “Travel for all” has successfully tested and certified us for accessibility. In addition to general accessibility, several rooms have been designed barrier-free. The exact test report with all information can be found here on aletto Hotel Potsdamer Platz and aletto Hotel Kudamm.
Our aletto hotels are non-smoking hotels - scusa! However, in the outdoor areas (gardens, terraces, roof terraces) you will find ashtrays and are allowed to smoke.
We at aletto love animals and generally your little companions are welcome to come along. Please note, however, that pets must be registered in advance and may be refused in certain cases. A fee of EUR 15 will also be added to your accommodation costs for extra cleaning.
From 10 p.m. to 6 a.m. there is a night silence and we ask you to respect this out of consideration for other travelers. In the bar and lounge area, of course, you can still stay around the clock and talk to others.
No problemo! Our hotels are open 24 hours a day and the reception area is always staffed. Your key cards for the rooms allow you to re-enter the hotels at any time.
Since January 1, 2025, a city tax of 7.5% has been levied on the overnight price in Berlin. School and class trips that are approved by the school management and comply with the implementing regulations of the Senate Department for Education, Youth and Science for school events (proof from the school is required for this).
Only cashless payments are possible in our hotels. You can easily pay with Apple & GooglePay, Paypal, EC cards, Amex & Maestro, Visa and Mastercard / Eurocard. When booking, check the payment methods in the reservation conditions and contact the friendly staff at our reception if you have any questions.
Yes, the accommodation costs can be paid for with a valid company credit card or an advance transfer by your company in good time.
Groups must pay the total amount of the trip four weeks before arrival. A deposit of 10% is due upon booking. You can request group invoices from us at gr@aletto.com.
All of us are familiar with that... We will send you a copy of your invoice as soon as possible. Please send your request directly to reception - either to KUDAMM@ALETTO.DE or POTSDAMERPLATZ@ALETTO.DE.
aletto Kudamm offers you three rooms with different features and with areas ranging from 18 m2 to 50 m2.
Depending on the event, rooms can be combined or the entire public area of approx. 850 m2 can be booked. For more detailed information, please send your specific request to events@aletto.de.
All conference/meeting rooms are equipped with general technical equipment. If this is not sufficient, you can choose from a wide range of additional equipment. You can find an overview of all equipment here.
aletto Potsdamer Platz offers you five rooms with different features and with areas ranging from 24 m2 to 190 m2.
Depending on the event, rooms can be combined or the entire public area of approx. 850 m2 can be booked. For more detailed information, please send your specific request to events@aletto.de.
The functional multi-lane system in the hotel allows flexible design options. Since the rails are electrified, lighting, for example, can be installed in addition to shelves and clothes rails. With the additional option of combining several spaces, there is (almost) no limit to your creativity.
At aletto Potsdamer Platz, there are four spaces between 10m2 and 190 m2 with different characteristics available. You can find more detailed information over here
Depending on the event, spaces can also be combined or the entire public area of approx. 850 m2 can be booked.
Yes, the public areas have several screens that can be used to display your content. The smart TVs in the rooms are also available as digital advertising space.
In consultation, announcements of events, for example, can be published on our channels in joint planning. If you have any questions, please contact marketing@aletto.de
You are welcome to promote your event yourself on your channels and tag @alettohotels. We're happy to repost.
Of course! Appropriate rooms for your team or guests who have traveled far can be reserved, depending on availability.
We offer everything from single rooms to multi-bed rooms for up to 6 people. You can find all information about our rooms over here
The regular opening hours are daily from 5p.m. to 10p.m.
Si! There are various locations available in both houses, which are perfect for meetings, conferences or even small trade fairs. Detailed information can be found on the "Event & Meeting" page of the aletto Kudamm as well as the aletto Potsdamer Platz.
You have found a suitable position or would like to apply on your own initiative? Perfetto - we're happy to hear that! Please send your application to personal@aletto.de. We'll get back to you as soon as possible.
Of course, we are not always looking for people from all hotel professions. However, we are always happy to receive unsolicited applications. So if you think you're a good fit for us, feel free to send your application to personal@aletto.de – we'll definitely be in touch!
Nothing more than that! With us, you become part of the best team in town and benefit from many advantages! Obviously, we can tell you all kinds of things, so it's best if you get to know us personally and see for yourself. We look forward to meeting you - arrividerci!
Scusa – die aletto Hotels sind familienfreundliche Hotels und es kommen viele Familien mit Kindern uns besuchen. Der Konsum von Cannabis ist daher auf dem Hotelgelände untersagt.
